Terms of service

Welcome to Jiyad Perfumes. By accessing or purchasing from our website, you agree to the terms and conditions outlined below. Please read them carefully before using our services.

1. General Conditions

By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We make every effort to display accurate product details, images, and descriptions.
However, variations in packaging, color, or appearance may occur based on availability.
We do not guarantee that every product description will be error-free.

3. Pricing and Payments

All prices listed on the website are final and non-negotiable.
We reserve the right to modify prices at any time without prior notice.
Payments must be made using the accepted payment methods shown at checkout.

4. Order Acceptance

Your order is considered confirmed only after successful payment and acknowledgment from our side.
We may cancel or refuse orders due to:
• Payment issues
• Limited availability
• Incorrect information provided by the customer
• Suspicious or fraudulent activity

5. Shipping and Delivery

Delivery timelines are estimates and may vary due to external factors such as courier delays or location-specific issues.
Once dispatched, the shipment becomes the responsibility of the courier partner.

6. Returns and Refunds

Our return and refund policy applies only under specific conditions.
Customers must provide a valid open-box video and raise a return request within 2 business days of receiving the product.
Used or damaged products cannot be returned.
Refunds or replacements are subject to inspection and approval.

7. User Responsibilities

Users agree not to:
• Misuse the website or engage in illegal activities
• Attempt to harm the site’s functionality
• Share false information or impersonate others

Any misuse may result in account termination or legal action.

8. Copyright and Intellectual Property

All content on this website, including text, images, graphics, logos, and design, is the property of Jiyad Perfumes.
Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Third-Party Services

Some services may involve third-party providers such as payment gateways or courier partners.
We are not responsible for issues arising from their systems, delays, or policies.

10. Limitation of Liability

Jiyad Perfumes shall not be held liable for:
• Delays caused by courier partners
• Misuse of products after delivery
• Technical issues on the website
• Incorrect information provided by users

Your use of the website is at your own risk.

11. Modifications to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
Continued use of the website after changes indicates acceptance of the updated terms.

12. Contact Information

For any questions regarding these Terms, you may reach us at:

📞 +91 90991 00440
📧 info@jiyadperfumes.com